This item is in good overall condition. Please view the images that are provided in the listing to get an accurate feel for the condition of the item. This listing only comes with the items that are shown in the pictures provided. We pride ourselves on providing high quality items and delivering high quality services. All of our products are tested, and quality checked, unless labeled otherwise. ITS IS MANDATORY THAT YOU KEEP ALL PARTS OF THE ORDER INCLUDING THE PACKAGING IN THE CASE OF A DAMAGED ITEM. Please communicate in detail what the exact issues are with the item you received and provide pictures if necessary. We ask that you communicate with us before opening a kind of return or damage request as we will be able to better direct you to the help you need. Here at 419 Flip, we make sure you are receiving a high-quality item in the same working order as advertised. If you receive and item that has a defect that was not mentioned or shown in the item’s listing then you will need to contact our help team by messaging our account. These factors are both subject to change. These changes are with the buyers best interest in mind and most of the time is used to get the items out to the buyers as quickly as possible. Please reach out if you are interested in purchasing the item beforehand so we can create a solution. Items do not include batteries unless specifically noted in the listing.